F.A.Q.

This platform is designed for anyone who needs help planning events, from small gatherings like birthdays or book parties to large like family reunions or weddings. Whether you’re an individual or a professional planner, our tools and resources will simplify the process.

We offer four membership tiers:

• Basic (Free): Basic tools like checklists and budget templates.
• Essential: Advanced tools and limited premium templates.
• Royal: Unlimited event creation and access to advanced features.

You can easily upgrade or downgrade your plan in your account settings. Changes take effect immediately, and any price differences are adjusted on your next billing cycle.

No, there are no cancellation fees. You can cancel your membership at any time. If you cancel a paid plan, you will retain access to the premium features until the end of your billing cycle.

We accept major credit cards, debit cards, and PayPal. For annual plans, bank transfers may also be an option upon request.

Our tools include:

• Event checklists.
• Budget planners.
• Vendor management.
• Seating charts (drag-and-drop).
• Custom templates (available for Premium and Elite members).
• Automated task reminders.

Yes, the number of events you can manage depends on your tier:

• Basic (Free): 1 active event.
• Essential: Up to 3 active events.
• Royal: Unlimited events.

Yes, our digital templates are fully customizable and can be edited using tools like Google Sheets, Excel, or Canva.

Yes, memberships renew automatically to ensure uninterrupted access to features. You can turn off auto-renewal in your account settings at any time.

If you cancel, you’ll retain access to your current tier’s features until the end of your billing period. Afterward, your account will be downgraded to the Free plan.

Yes, you can switch between monthly and annual plans anytime in your account settings. Annual plans come with a discounted rate.

Currently, we don’t offer free trials for paid tiers. However, the Starter plan allows you to explore basic features before upgrading.

Currently, we offer refunds for annual plans within 14 days of purchase if you’re not satisfied. Refunds are not available for monthly plans. You may cancel any time and will retain access until the end of the billing cycle. However, the Basic (free) plan allows you to explore basic features before upgrading.

Log in to your account, and you’ll be directed to your personalized dashboard. From there, you can manage your events, download resources, and access tier-specific tools.

Absolutely. Your data is saved on our secure servers, and you can revisit and edit your events anytime.

The number of active events you can manage depends on your tier:

• Basic (Free): 1 active event
• Essential: 3 active events
• Royal: Unlimited events

You can submit a request and if we feel it would be beneficial as a whole, we’ll add it to our program.

Support options depend on your membership tier:

• Free: Access to community forums and FAQs.
• Essential: Priority email support.
• Premium: Live chat and email support.

Accounts are individual and cannot be shared. Team accounts may be added at a later time. 

Yes, you can export your event data, including budgets, checklists, and seating charts, as PDF or Excel files.

Free members have limited access to digital products, while paid members enjoy additional templates, guides, and tools. While other products are strictly sold through our online store. 

All digital products are available in your member dashboard. Simply log in, navigate to the “Resources” section, and download the items included in your tier.