Accessibility Statement

Effective Date: November 2025

Last Updated: November 2025

1. Our Commitment to Accessibility

Kelly Jean Audiobook Narration is committed to ensuring that our website and digital services are accessible to all people, regardless of ability or disability. We believe that accessibility is not just a legal requirement—it’s a fundamental aspect of providing excellent service to our diverse audience.

This Accessibility Statement outlines our commitment to accessibility standards and describes the accessibility features available on our website (www.kellyjeantaylor.com).

2. Accessibility Standards

We strive to comply with the following accessibility standards and guidelines:

  • Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA compliance

  • Americans with Disabilities Act (ADA) – Title III requirements

  • Section 508 of the Rehabilitation Act – Federal accessibility standards

  • Accessible Rich Internet Applications (ARIA) – Web application accessibility


3. Accessibility Features

3.1 Website Navigation & Structure

  • 2 Complete Revision Rounds – Comprehensive feedback incorporation
  • Unlimited Technical Pickups – Any narrator errors corrected at no charge
  • Character Voice Adjustments – Fine-tuning based on your feedback

3.2 Visual Accessibility

  • High contrast text – Text and background colors meet WCAG AA contrast ratio standards (4.5:1 for normal text)

  • Resizable text – Users can increase or decrease text size without loss of functionality

  • Readable fonts – Sans-serif fonts that are easy to read

  • No reliance on color alone – Information is not conveyed through color alone; alternative indicators are provided

  • Adjustable line spacing – Adequate spacing between lines for readability

3.3 Audio & Multimedia Accessibility

Given our focus on audiobook narration, we prioritize audio accessibility:

  • Audio transcripts – Transcripts are provided for audio samples and demo reels

  • Captions and subtitles – Video content includes captions for dialogue and sound descriptions

  • Audio descriptions – Videos include descriptions of important visual elements

  • Playback controls – Audio players include accessible controls for play, pause, volume, and speed adjustment

  • Transcript links – Clear links to transcripts are provided near audio content

3.4 Form Accessibility

  • Labeled form fields – All form inputs have associated labels

  • Clear error messages – Form errors are clearly identified and explained

  • Required field indicators – Required fields are clearly marked

  • Accessible form validation – Error messages appear both visually and programmatically

3.5 Link Accessibility

  • Descriptive link text – Links use meaningful text (e.g., “Read our blog post on voice care” instead of “Click here”)

  • Link purpose clarity – Link purpose is clear from the link text alone

  • Distinguishable links – Links are visually distinct from surrounding text

3.6 Mobile & Responsive Design

  • Mobile-friendly layout – Website is fully responsive and accessible on smartphones and tablets

  • Touch-friendly buttons – Buttons and interactive elements are large enough for easy touch interaction

  • Accessible mobile navigation – Mobile menu is keyboard and screen reader accessible

3.7 Screen Reader Compatibility

Semantic HTML – Website uses proper HTML structure for compatibility with screen readers

  • ARIA labels and roles – Additional accessibility information is provided where needed

  • Alternative text for images – All images include descriptive alt text

  • Proper heading hierarchy – Headings follow a logical structure (H1, H2, H3, etc.)

4. Accessibility Tools & Browser Extensions

We recommend the following tools to enhance your browsing experience:

4.1 Screen Readers

  • NVDA (Windows) – Free and open-source screen reader

  • JAWS (Windows) – Industry-standard screen reader

  • VoiceOver (Mac/iOS) – Built-in screen reader for Apple devices

  • TalkBack (Android) – Built-in screen reader for Android devices

4.2 Browser Extensions

  • WAVE – Web accessibility evaluation tool

  • Axe DevTools – Accessibility testing tool

  • Lighthouse – Chrome extension for accessibility audits

  • Color Contrast Analyzer – Tests color contrast ratios

4.3 Accessibility Features in Your Browser

Most modern browsers include built-in accessibility features:

  • Zoom/magnification – Increase text and page size

  • High contrast mode – Increase color contrast

  • Reader mode – Simplified, distraction-free reading

  • Text-to-speech – Built-in or extension-based text-to-speech

5. Known Accessibility Limitations

While we strive for full accessibility, we acknowledge the following limitations:

5.1 Third-Party Content

Some content on our website is provided by third parties (e.g., embedded videos, social media feeds, payment processors). We cannot guarantee the accessibility of third-party content, though we work with vendors to encourage accessibility compliance.

5.2 PDF Documents

Some downloadable documents (e.g., contracts, guides) may not be fully accessible. We are working to convert these to accessible formats. If you need an accessible version of a PDF, please contact us.

5.3 Legacy Content

Older blog posts or archived content may not meet current accessibility standards. We are gradually updating legacy content to improve accessibility.

5.4 Live Chat & Support

Our live chat feature may have limited accessibility. If you prefer an alternative communication method, please contact us via email.

6. Accessibility Feedback & Support

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Subject Line: “Accessibility Feedback”

Website Contact Form: Contact Form

Please provide:

  • A description of the accessibility issue

  • The page or feature affected

  • Your device and browser (if applicable)

  • Any assistive technology you’re using

We will respond to accessibility feedback within 5 business days and work to resolve issues promptly.

7. Accessibile Alternatives

If you encounter content that is not accessible, we can provide alternatives:

  • Transcripts for audio and video content

  • Accessible PDF versions of downloadable documents

  • Plain text versions of complex documents

  • Alternative contact methods (email, phone, contact form)

  • Custom accommodations for specific accessibility needs

To request an accessible alternative, please contact us using the information in Section 6.

8. Accessibility Testing and Audits

We conduct regular accessibility testing and audits to ensure compliance:

  • Automated testing – Monthly automated accessibility scans

  • Manual testing – Quarterly manual accessibility reviews

  • User testing – Periodic testing with users who have disabilities

  • Third-party audits – Annual professional accessibility audits

Results of these audits inform our ongoing accessibility improvements.


9. Accessibility Training

Our team receives regular training on accessibility best practices, including:

  • Web accessibility standards (WCAG 2.1)

  • Assistive technology usage

  • Accessible content creation

  • Accessible design principles

  • Customer service for people with disabilities

10. Continuous Improvement

Accessibility is an ongoing commitment. We regularly:

  • Review and update accessibility features

  • Incorporate user feedback

  • Stay current with accessibility standards and best practices

  • Invest in accessibility tools and training

  • Monitor third-party services for accessibility compliance

11. Legal Compliance

This website is designed to comply with:

  • Americans with Disabilities Act (ADA) – Title III (Public Accommodations)

  • Section 508 of the Rehabilitation Act – Federal accessibility requirements

  • Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA

  • State and local accessibility laws – As applicable


12. Third-Party Services & Links

We cannot guarantee the accessibility of third-party websites, services, or content linked from our site. If you encounter accessibility issues with third-party content, please:

  1. Report the issue to the third-party provider

  2. Contact us to let us know about the issue

  3. Request an accessible alternative from us

13. Changes to This Accessibility Statement

We may update this Accessibility Statement as we implement new features, improve accessibility, or update our standards. Changes will be posted on this page with an updated “Last Updated” date.

14. Contact Information

For accessibility questions, feedback, or to request accommodations, please contact:

Kelly Jean Audiobook Narration

Email: [email protected]

Website: www.kellyjeantaylor.com

Response Time: We aim to respond to accessibility inquiries within 5 business days.

15. Additional Resources

For more information about web accessibility, visit:

Thank you for visiting our website. We’re committed to making our content accessible to everyone!